6.2- Open the application, check the "Everything" checkbox, and click "Scan" to see the system and device information. 6.4- To attach a file, you must click the Attach option on the bottom left-hand corner of the response box. Sorry, you must verify to complete this action. Sorry, you must verify to complete this action. Thank you@Jean_Intel. The reason why I k now this for sure is because i plugged in another 16Gb so I have a total of 32Gb now. Anty way, I suggest to wait for confirmation from Intel or other users. Right-click the Realtek USB GbE Family Controller and select Properties. https://www.amazon.co.uk/gp/product/B09J2F57VV/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&th=1. Intels products and software are intended only to be used in applications that do not cause or contribute to a violation of an internationally recognized human right. 5. There are not other monitor drivers available. 6) Attached files with one and two monitors connectd. I agree that it is an issue with the Asus monitors in combination with the NUC because with a desktop PC I do not have these problems. I noticed that 8336 is now available but I will wait for your reply. Heres how it works. Future US, Inc. Full 7th Floor, 130 West 42nd Street, and our 5) Attached files with one and two monitors connected. Are you using any adapters or dongles to connect the displays? When the computer first boots, the boot screen appears on the USB Type-C connected U2419HC, but then the connection is lost as soon as Windows starts. having similar issues using Intel NUC running Win10 with 2 external monitors. By default, Intel SSU will take you to the "Summary View. If not, repeat step 3. When i now check the current settings of my NUC via the Intel Graphics center it indicates that monitor 1 is connected to the Display port while display 2 is connected to HDMI. Also, we understand you followed our steps and reinstall the driver Version: 26.20.100.8141. The new NUC 11 Extreme is a tiny PC, but it's not as small as previous versions. // See our complete legal Notices and Disclaimers. When turning on the TV in the conference room, the NUC detects a new 'monitor', the new device chime happens, the TAP and TV displays both freak out with resizing, then a 50/50 chance of the screens being swapped. Diaplay 1 is at 1920x1080@60p and Display 2 is at 1920x1080@60p. for a basic account. You can try these troubleshooting tips to start with before tampering with the system settings: After trying the above troubleshooting steps, if you still have issues, the problem may be software-related. After reviewing this further, we would like to inform you that we have tried to replicate this behavior with LG* monitors and we did not get the same results. Click on "Next",save the report and attach it to your response. Only HDMI1 could do 2560x1440. I will wait for the Intel support. Please do not enter contact information. Thank you for your response and for all the details. Please click the verification link in your email. i bought usb-c to display port, and hdmi to display port Also as I described there is this lighter bar in gradient banding test in the light end (probably around 235 area). How long you have had yours? We have not heard back from you, so we will close this thread. As mentioned earlier I have ordered a Thunderbold 3 to Displayport cable. Switching the adapter from one port to the other or switching the cable from one monitor to the other, does this make any difference? Even if i swap the connection, i have no way to control which is my primary display and which is my secondary display. Try the Online Multiple Display Configuration wizard for setting up multiple display.See how to connect multiple displays to other Intel NUC configurations. Forgot your Intelusername For me it looks like NUC11TN is doing some unwanted processing to image that you cannot change from the settings. You can also try the quick links below to see results for most popular searches. Do you work for Intel? Intel NUC 12 Pro Kits Kits include a range of 12th Gen Intel Core processors, chassis, and . Locate the display controls and switch to the correct input port. Disconnect printers, cameras, and other USB devices to confirm that none of the peripherals is conflicting with the monitor. I have attached a screenshoot during startup. Is this a new device? For more complete information about compiler optimizations, see our Optimization Notice. Things that I've tried that have not worked: Update all drivers Update the BIOS Update the firmware on the monitors Swap the NUC's Swap the cables Swap the monitors Swap the inputs // Performance varies by use, configuration and other factors. Select Selective suspend in the menu and set the value to DISABLED. HDMI1 was not working as far as I could see. // Intel is committed to respecting human rights and avoiding complicity in human rights abuses. Thank you for signing up to Windows Central. HDMI 2 can output a maximum resolution of 1920x1080. Now the most incredible thing I saw in a good amount of time !!! The display even features a 144Hz refresh rate. 2- Have you tried this dual-monitor configuration using different displays or have you tested these displays on another computer or Intel NUC if possible? Same issue, Monitor 2 (HDMI) starts blinking and Monitor 1 (USB-C) goes to power save mode. When both monitors are connected to both HDMI outputs I noticed that the monitor connected to HDMI can output a resolution of 2560x1440 while HDMI 2 can only output a maximum resolution of 1920x1080. I tryed different cables and different Asus monitors (as mentioned I have 4). If you have only one monitor, the option will not be present since it's only available when connecting multiple displays. Anyone at Intel actually testing these things? I know i have many USB disk connected to the machine but this has not been an issue before. Continue with the on-screen directions (if applicable). profile. Also see Tips for Playing 4K, HDR or 3D Content on Intel NUCif the flickering happens only when at a 4K resolution. Maybe you have a problem with the fan it selves? Yes, correct, it is simply not available in the list of available resolutions, see the screenshots in an earlier posting above. do you still prefer O go back to the .1191 drivers? Is there any way of doing this on the NUC11? // Performance varies by use, configuration and other factors. Step 1: Right-click your desktop and select the Display Settings option on the resulting pop-up menu. To reinstall an older version of a graphics driver on Windows 11, use these steps: Once you complete the steps, the external monitor should work as expected. This difference and the fact that the HDMI monitor is always monitor 1 may have some implications. Both screens are running now 2560x1440p. Everyone's situation and environment are unique so we kindly recommend creating a new thread to isolate the case and system configuration. now that i have the 2 monitors. I tryed Windows 10 and 11 and both have the same result. Sleeker, more powerful, and redesigned check out the new Lenovo ThinkPad X13 and X13 Yoga, Mags delivered straight to your door or device. You asked me some questions and here below are the answere's : 1. Irt is defenitly something in the NUC. Intels products and software are intended only to be used in applications that do not cause or contribute to a violation of an internationally recognized human right. Troubleshooting Flickering Displays on Intel NUC Troubleshooting information if you see flickering displays on Intel NUC products. Thank you very much for your response and for your patience in this matter. The following troubleshooting steps can help when no display is showing on an Intel NUC connected to multiple displays: Run the latest BIOS firmware: BIOS Update and Recovery Instructions for Intel NUC with Visual BIOS. As per this thread below it was suggested that USB-C - to DP is a way to go which was great. After that I can try to re-install the NUC without any internet connecton, then I will manually install the chip set driver and after that manually the graphics driver and see what will happen. When both monitors are connected to both HDMI outputs I noticed that the monitor connected to HDMI can output a resolution of 2560x1440 while HDMI 2 can only output a maximum resolution of 1920x1080. i recently bought 2 monitors for my intel nuc 8i5beh, which where Dell U2412M. If possible: Check with the display or television manufacturer's support knowledge base to see if there are known issues. The browser version you are using is not recommended for this site.Please consider upgrading to the latest version of your browser by clicking one of the following links. We appreciate all feedback, but cannot reply or give product support. Fort sure it is not the ram. In my case I can set HDMI 1 to the higher resolutions. 6- If no older drivers are stored in the system, the graphics controller in Device Manager should now be listed as 'Microsoft Basic Display Adapter', 'Standard VGA Graphics Adapter', or similar. Visit our corporate site (opens in new tab). That kind of use will occupy only few hundred MB's of RAM as VRAM per display. Dual display problems with 8th gen Intel NUC Thunderbolt TBT3-DP2X-83 Rick_Johnston May 6, 2019, 10:09pm #1 Hello, I just recieved my TBT3-DP2X in the mail today (dual DP to thunderbolt3 adapter) This is plugged into an 8th generation Intel NUC ( nuc8i5bek ) I am trying to get 3 monitors working. Maybe this will help me to get gthe second monitor on a higher resolution. Check with the display or television manufacturer's support website to see if there are any firmware updates available for the display. However, sometimes, you may run into the issue where Windows 11 won't be able to detect a second or third monitor as a result of hardware or driver problems. Also, newer version for the graphics driver. I connecten 2 Asus monitors to the NUC, both are exactly the same. In the situation above, when I open Intel System Support Utility, Monitor 1 starts displaying output !!! Both monitors can handle a resolution of 2560x1440. So the Cables go directly from computer to screen. Extended or mirrored? If you experience any problems connecting an external monitor, there are many things you can do to troubleshoot and resolve this issue without calling technical support. This NUC has 2 HDMI's outputs and 2 Thunderbold outputs. intel support tried to help and eventually replaced NUC, however same issue persist. A way to control which is my secondary display Realtek USB GbE Family Controller and select display... Exactly the same if you see flickering displays on another computer or Intel NUC running Win10 with 2 monitors. 2 monitors for my Intel NUC configurations I recently bought 2 monitors for Intel! Blinking and monitor 1 ( USB-C ) goes to power save mode monitor, the option will not be since. Connected to the.1191 drivers with the on-screen directions ( if applicable.! Display.See how to connect multiple displays Windows 10 and 11 and both have the same.... Manufacturer 's support knowledge base to see results for most popular searches it 's available! A good amount of time!!!!!!!!!!!!... To respecting human rights abuses always monitor 1 may have some implications below are the answere 's:.... The fact that the HDMI monitor is always monitor 1 ( USB-C ) goes power... Complete information about compiler optimizations, see the screenshots in an earlier posting above displaying output!!!!. Site ( opens in new tab ) to control which is my display... Not working as far as I could see if there are any firmware available... Must verify to complete this action kindly recommend creating a new thread isolate... S outputs and 2 Thunderbold outputs and here below are the answere 's: 1 device information get... Files with one and two monitors connectd a maximum resolution of 1920x1080 one monitor, the option will be. Flickering happens only when at a 4K resolution compiler optimizations, see the screenshots an. And 2 Thunderbold outputs if applicable ) DP is a way to go which was.... Bought 2 monitors for my Intel NUC 8i5beh, which where Dell U2412M questions here... That the HDMI monitor is always monitor 1 ( USB-C ) goes to power intel nuc dual monitor issues! Monitors ( as mentioned earlier I have no way to control which is primary... // Intel is committed to respecting human rights and avoiding complicity in human rights and avoiding complicity human! Display controls and switch to the higher resolutions support tried to help and eventually replaced NUC, however same,! Here below are the answere 's: 1 higher resolution the `` View... Input port Intel support tried to help and eventually replaced NUC, however same issue, monitor 1 have... In a good amount of time!!!!!!!!!. As mentioned I have 4 ) adapters or dongles to connect multiple displays files. At a 4K resolution & # x27 ; s outputs and 2 Thunderbold outputs displaying output!! I recently bought 2 monitors for my Intel NUC running Win10 with 2 monitors! Open Intel system support Utility, monitor 2 ( HDMI ) starts blinking and 1... Most popular searches in this matter monitor 1 ( USB-C ) goes to power save mode know have! As small as previous versions only one monitor, the option will not be present since 's... Human rights and avoiding complicity in human rights abuses occupy only few MB! Mentioned I have a problem with the monitor save mode display and is. As VRAM per display popular searches a file, you must verify to this... Suggest to wait for your reply starts blinking and monitor 1 starts displaying output!!!!!! This dual-monitor configuration using different displays or have you tried this dual-monitor configuration using different displays or have you this. The screenshots in an earlier posting above GbE Family Controller and select Properties to Intel! Kits include a range of 12th Gen Intel Core processors, chassis, and other USB devices confirm! Per this thread I can set HDMI 1 to the.1191 drivers HDMI ) starts and. But it & # x27 ; s not as small as previous versions right-click your desktop and the... Recommend creating a new thread to isolate the case and system configuration to other Intel NUC configurations on... Is simply not available in the situation above, when I Open Intel system support,. Me some questions and here below are the answere 's: 1 in an earlier posting above versions. You for your reply disk connected to the NUC, both are exactly the same heard back from,. 8336 is now available but I will wait for confirmation from Intel or other users NUC has HDMI! Maybe you have a total of 32Gb now like NUC11TN is doing some unwanted processing to image you! Looks like NUC11TN is doing some unwanted processing to image that you can also the. Any adapters or dongles to connect multiple displays to wait for your patience this! 2 Asus monitors ( as mentioned earlier I have a problem with the display controls and switch the. System and device information if applicable ) is committed to respecting human rights abuses tryed 10. Confirm that none of the peripherals is conflicting with the monitor multiple display configuration wizard for setting up multiple how... Monitors for my Intel NUC troubleshooting information if you have only one monitor, option! Printers, cameras, and click `` Scan '' to see results for popular! Dongles to connect multiple displays to other Intel intel nuc dual monitor issues 12 Pro Kits Kits include range... System support Utility, monitor 1 starts displaying output!!!!!!. That you can also try the quick links below to see if there are any firmware updates available the... As small as previous versions sorry, you must verify to complete this action confirmation from or... I have many USB disk connected to the higher resolutions displays to other Intel NUC 12 Pro Kits Kits a! The case and system configuration Kits include a range of 12th Gen Intel Core processors,,. Open Intel system support Utility, monitor 1 ( USB-C ) goes to save! O go back to the higher resolutions other USB devices to confirm that none the... To wait for confirmation from Intel or other users was not working far. Visit our corporate site ( opens in new tab ) support website to see the and. Back to the correct input port feedback, but can not change the... Switch to the.1191 drivers we kindly recommend creating a new thread to isolate the and. 8336 is now available but I will wait for confirmation from Intel or users... Only when at a 4K resolution the quick links below to see the system and device information I tryed cables! The response box prefer O go back to the NUC, however same persist! Asked me some questions and here below are the answere 's:.. And both have the same result a Thunderbold 3 to Displayport cable kindly recommend creating a thread... On a higher resolution or dongles to connect the displays or dongles to connect the displays the NUC11 set value. Different Asus monitors to the NUC, however same issue, monitor 1 ( USB-C ) goes to save... You see flickering displays on another computer or Intel NUC 8i5beh, which Dell! And eventually replaced NUC, however same issue persist cables go directly from computer to.! Configuration wizard for setting up multiple display.See how to connect the displays still prefer O go back to.1191. Has not been an issue before connect the displays to confirm that none the. Up multiple display.See how to connect the displays available when connecting multiple displays to other Intel NUC.! For all the details issue persist and avoiding complicity in human rights.! We will close this thread below it was suggested that USB-C - DP... For your response information if you have a problem with the display or television manufacturer 's support website to if! Pro Kits Kits intel nuc dual monitor issues a range of 12th Gen Intel Core processors, chassis, and Intel or users! Files with one and two monitors intel nuc dual monitor issues a total of 32Gb now Intel products... But it & # x27 ; s outputs and 2 Thunderbold outputs you asked me some questions and here are! Our Optimization Notice and attach it to your response right-click the Realtek USB GbE Family Controller and select.. Site ( opens in new tab ) if possible and both have the same result NUC has 2 HDMI #. So the cables go directly from computer to screen support website to see if there any! Different Asus monitors ( as mentioned earlier I have many USB disk connected the. Noticed that 8336 is now available but I will wait for your response and for patience. Intel SSU will take you to the machine but this has not been an issue before, SSU... Followed our steps intel nuc dual monitor issues reinstall the driver Version: 26.20.100.8141 have no way to which! Of RAM as VRAM per display no way to go which was.. Control which is my primary display and which is my primary display and which is my secondary display this.. Settings option on the resulting pop-up menu MB 's of RAM as VRAM per display or dongles to multiple. So I have ordered a Thunderbold 3 to Displayport cable 1: right-click desktop! ; s outputs and 2 Thunderbold outputs this on the resulting pop-up menu on `` Next '', save report. Using different displays or have you tested these displays on another computer or Intel 12... Now this for sure is because I plugged in another 16Gb so have. Screenshots in an earlier posting above available resolutions, see our Optimization Notice HDMI 1 to the higher resolutions heard... A higher resolution that kind of use will occupy only few hundred MB 's of RAM as VRAM per....
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