Yes The total price was $1405.95. I ordered email tickets but do not have access to a printer. Claim it and get a lot of features. Special Delivery: Will Call, Local Pickup, On-Site Services, Paperless Delivery. I don't want to sell my tickets anymore. Bought Adele tickets last year as a Christmas gift and on our layover, we got an email notification that the concert was cancelled so we were out not only our time away from work but our airfare from Florida and horrible hotel at Caesars Palace the host hotel. The company VIVIDSEATS claims the tickets were transferred to TICKETMASTER. After spending 35min on the phone with them while the person on the phone said they were consulting with their "internal team". Vivid Seats won't charge you to sell tickets but you will pay a fee for buying. My friends and I attend several differant venues and purchase tickets online. No. How do I know what time the event starts, or when the opener or main act begins? When an event is postponed, the company will only offer the voucher option. Long story short the ticket transfer did not go smoothly. From over pricing. 252 Sharp Street, Cooma, NSW, 2630. madden 22 strategy cards list. I paid $322.17 for 3 seats. Use the code LEGITTICKET to get 15% OFF of any ticket purchased on Megaseats! 5. Paid $160 for a single ticket for a show that was rescheduled (twice). Every 5 minutes they'd come back just to say they are talking with their internal support team. Posted on March 30, 2022 by March 30, 2022 by I expect to pay the normal service fees, but not what you charged me for the tickets. In most cases, the seller has not yet transferred the tickets. If tickets have been sent to you, we recommend you should know and trust the person transferring the tickets to you. I do expect a responce and an apology for this overcharge. No. You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. Share your photos and videos with others to prove the truth of your words. I purchased tickets through you company for the September 11, 2022 Rodeo. This is not what I paid for. I then checked the Vivid Website and low and behold they were offering tickets in RTC4 at a higher price. Log into your Vivid Seats account and click the Order History. I bought tickets 2 months in advance. Refund of ticket price. Once the tickets are ready, an email with a link to download and print them is sent to the customer. On September 3, 2022, I purchased tickets to the Cincinnati v Razorbacks game in Fayetteville, Arkansas. The fees vary based on the event but we noticed them get as high as 100%, doubling the price of the ticket. Ticket never received and they wouldn't refund me, Fraudulent agreement / promises made for a full refund, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. The tickets I received are different from what I ordered. How do I accept my Mobile Electronic Transfer tickets? My credit card was charged $328.30 that day. Nothing arrived. Wondering what else DoNotPay has up its sleeves? I even took our email receipt to the ticket booth at the stadium, they could see in their system that I had 2 tickets, but without a digital ticket bar code, we couldn't get into the game. How Do I Find Out if the Event Is Canceled or Postponed? Will I receive compensation if my event is rained out, postponed, or rescheduled? 4 Select "Update Email Address" and enter your desired email address . You also can browse the selection of cheap Trans-Siberian Orchestra tickets. Fro For Email Delivery or Instant Download orders, youll receive an email from Vivid Seats when your tickets are ready. Desired outcome: September 26, 2022, at 7:40PM The game was underway, and I had no tickets to enter. We paid about $500 for the tickets in total. I asked to speak to the manager, told me there was no one above him. Their system. Im bringing my small child with me to an event. The options given were to replace the tickets for some way up high half the price of what we paid, or get a refund. A lot of places only accept a digital ticket on your phone, so you're out of luck if the ticket sender does not send you the bar code, your receipt of purchase is worthless it seems. To stay up-to-date on the events status, monitor the venues website from time to time. How do I proceed. The total price was $1405.95. The company has previously. If you dont have a printer at home, try reaching out to friends or family members who can help you out. I still havent received my tickets. So I recommend never buying anything from this place. Wanted to purchase 2 parking passes together at VT vs. Boston Football game on September 10, 2022 as traveling as a family in 2 cars. 07-12-22 at 5:57 A.M. The website clearly states it has a 100% Money Back Guarantee for tickets that do not arrive by game time. Just another company who still made money over COVID. We will go over many things in the review, from promo codes, fees, customer service, refunds, and apps, and try to answer many of the questions that get asked each day. I would like to know what reason (excuse) they have for cancelling my ticket the day of the show. No. Call toll-free: 833.228.5143 International: 925.206.3066 For all other issues, we recommend you reference our Frequently Asked Questions or send us an email through this form OK, GOT IT Call our sales center Our sales agents service agents are available 8:00am - 12:00am CST. Customer Service. Can I receive them via email instead? They were not premium seats and the face value on the tickets were $86.00 each fir a total of $172.00, a difference of $1,233.95. Did you find it helpful? Please refund me the differance between what you charged me and what the tickets actually cost. Can I contact the seller to negotiate the price of tickets? For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I've had the same issue though my costs aren't that high. If I wait to buy, will ticket prices change? We were told that the tickets were transferred to Ticketmaster and that we should be able to access them in our account. Oils t provide proof of delivery they told us they were delivered but couldnt provide anything more in addition. 3 Select the Profile option on the left sidebar. These seats sell for $35.00 each. If you need to change the PayPal address associated with your listings, please contact us for assistance. In sept I reached out to vivid seats and asked them to reach out to the seller and get him to send me the tickets I got the same email from them we are working on it. 5 Click "Update" once you are finished. I would like to know what reason (excuse) they have for cancelling my ticket the day of the show. How do I maintain my listing via the Mobile App? We paid $1,279.45 for these tickets. I called immediately to clear this up and spoke to a very rude customer representative that said his name was Neil and that there are no refunds. Selling Tickets for Tennessee Vols Home Games. Follow these steps to get a Vivid Seats ticket refund: DoNotPay will then fax the request to your bank, together with the Visa and Mastercard codes that could help you win your case. How do I use my promotional code? Even when events are canceled or you have a legitimate reason not to attend, refunds are hard to come by. I don't expect they are willing to give an apology. Click here to see how. It generates a UPS shipping label for you so you can send physical tickets stress-free and promptly. You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. View your tickets by tapping View Tickets or by going to My Events. 2021 Vivid Seats Ltd. All rights reserved. Do Vivid Seats Offer Refunds for Postponed Events? Will my seats be side by side? Click to reveal To avoid the hassle of arguing with Vivid Seats over compensation, use DoNotPay to get your money back. Vivid Seats will usually offer to compensate you with a rewards voucher instead, which is worth slightly more than what you paid for the ticket, fees, and delivery charges. We provide users with legal assistance needed to sue someone for harassment and stop cyberstalkers. I made the On Oct 10th I purchased two tickets through VIVIDSEATS for a concert at The House of Blues in Las Vegas NV happening Oct 14th at 5:00pm pct for the Musical Band IN THIS MOMENT. June 30, 2023. . When an event is postponed, the company will only offer the voucher option. These tickets are commonly referred to as "e-tickets." Vivid Seats Coupons for concert tickets, sporting events & more Last updated on February 27, 2023 All Coupon codes Offers $20 coupon code Extra $20 off ticket order with exclusive Vivid. The good news: Vivid Seats is sending your other ticket. A refund or seats in RTC4. Make use of the interactive seating chart to quickly find seats in any desired section. what are soundcheck tickets. If you entered your email wrong or your shipping address, not to worry. Is this your company? They were not premium seats and the face value on the tickets were $86.00 each fir a total of $172.00, a difference of $1,233.95. Yet I have proof that over 2 grand was deducted from my bank account for the tickets. Desired outcome: A full-service national event ticket marketplace. Will I have issues at my event? (see this link: https://support.vividseats.com/support/solutions/articles/1000210581-the-tickets-i-received-are-different-from-what-i-ordered-what-happened-) I ordered email tickets but do not have access to a printer. Help us improve this article with your feedback. Sorry we couldn't be helpful. Help us improve this article with your feedback. 3 for $533.58. Value 245. Pro tips & talking points. Bought the day before event I didn't want to cancel the order. 3 Select the "Profile" option on the left sidebar. Click on "Get Tickets". FIX: I was on the phone with AXS for hours trying to access tickets. Your IP: Where do I begin? Phoney Company! Request to speak to a Vivid Seats agent. In December 2021 I purchased 6 tickets to a concern in May as a Christmas present for the family. 193.70.22.229 Will I get them before my event? Do tickets ever include additional perks such as VIP amenities? Date of experience: February 26, 2023. How do I download and save my e-tickets? Vivid Seats will use commercially reasonable efforts to procure and timely deliver the exact tickets ordered. Also, VividSeats says all orders are 100% . They claim that it depends on the events location, organizers, and the number of refund requests that they get at any given moment. Your tickets may not necessarily be ready to ship on the date you purchase them or receive your order confirmation. They asked for an alternate email, I created a new account w/that email and they said they were sending tickets to that one. My tickets are being shipped. The name on my ticket is not mine. What happened? How do I accept my Mobile Electronic Transfer tickets using the MLB Ballpark App? A full-service national event ticket marketplace. The person the ticket was for has since died. Here's the order I would have tried. Yes What types can't I sell? From there, your active orders will appear. Vivid Seats eventually did refund the full amount of my ticket but that doesn't lessen my disappointment in not being able to attend the show. 4. As your tickets may have been transferred by a third party, we suggest you check your junk or spam folder too. If you and Vivid Seats are unable to resolve the dispute described in the Intent Notice within thirty (30) days after the Intent Notice is sent, you or Vivid Seats may initiate an arbitration proceeding. But, that won't happen with your company. If the event organizer or performing artist cancels an event, you can request compensation for your ticket. If your request is denied by the ticket reseller, you should file a complaint. These cards allow you to sign up for any free service without using your real credit card, and merchants cant tell the difference. The delivery options displayed at checko UPS will make three attempts to deliver your package on three separate business days. Returns 142. Vivid Seats faces a proposed class action that alleges the third-largest secondary ticket market has walked back its "100% Buyer Guarantee" and refused to provide refunds for event cancellations stemming from the COVID-19 pandemic. Please refund me the differance between what you charged me and what the tickets actually cost. Vivid Seats was launched in 2001 and had a very mature website. . You can choose between receiving a cash refund or the Rewards Cash loyalty credit 10% more than the total value of the order. 4. My tickets are being shipped. You can also print e-tickets straight from your AXS account. Its the third-largest ticket reseller in the U.S. and provides tickets for concerts, theater, and sports events. Unlike Mobile E-tickets, we recommend printing Email Delivery tickets, as not all venues can scan barcodes presented via mobile devices. Grad of MSU in the mid 70s I thought my wife and I would see a game and retrace some of our memories. I purchased 5 tickets on May 3rd for the Michael Buble concert on August 12 in Sunrise, Florida. Very deceptive and unfair marketing. So with having to jump through hoops, not having anyone to talk to if things go wrong, and now seeing they charge 2 separate service fees I will NEVER use them again . Once you receive the email, click on the link inside to download your tickets. There was some type of electronic glitch. Users that no longer want to attend events can sell tickets on the platform and set a price of their choosing. I never will again. When I opened email on September 9, 2022, it was for a parking garage on the other side of the campus. How can I become part of the Professional Seller Program? You can buy Wrong tickets from Vivid Seats with confidence thanks to the Vivid Seats 100% Buyer Guarantee. This will surely increase the credibility of your complaint. Your tickets will be re-sent to your email address on file. The tickets you purchased remain valid for the postponed event. Desired outcome: General Information 14. . Vivid Seats allows refunds under specific conditions. Help us improve this article with your feedback. is an independent online ticket marketplace based in Chicago, Illinois. I later found out that they were not keeping people 6 ft. apart so covid 19 was not the reason. No, Vivid Seats will not grant you a refund for postponed events. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. 1 Go to vividseats.com and click "SIGN IN" or "MY ACCOUNT" in the upper right-hand corner of the page. Be sure to use the email address that the tickets were sent to. I think we can all agree that the first 15 rows, and Seats behind hundreds of people are different zones. We're committed to getting you to the events you love more easily and more often. Read full review of Vivid Seats and 1 comment. GetHuman features available: Current hold time. I found two different listings for tickets in the same section and row, and one is more expensive. Email Delivery refers to a delivery method in which tickets are delivered electronically. GetHuman4072421's Issue with order with Vivid Seats from December 2019 Help with my Vivid Seats issue only our *Volume Resellers* are allowed to re-sell tickets. I paid $600 for 4 tickets, I didnt receive my tickets, they kept telling I would get them closer to the game. We could not access or find on Ticketmaster and vivid customer dis-service. And, I will never refer you to any of my friends and family. Service 254. You also enjoy the latest deals and discount offers sent directly to your email. We list their names, numbers, and email addresses in our database. I never received my tickets but was charged for them. I let him know kindly being moved back is not an upgrade to which he responded the internal support team said its an upgrade. Desired outcome: Will I get them before my event? I lost the email that contained the link to download my e-tickets. It can take some time before your request is processed, meaning you could be in for a long wait. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I then got an email saying that I would get my tickets for the new scheduled event for July 30, 2022, 3 days before the event I still did not have my tickets, I spent many hours on live chat and on the phone with them, telling me I would have my tickets for the day of the event. The latter option can be used to purchase other tickets through the service. You can email the site owner to let them know you were blocked. . I could not attend. I was looking around to see if others had the same issue and it appears this is a "feature" of vivid seats. 1. 5. Explain your situation and why you wish to receive a refund. Promo codes for first orders. A full-service national event ticket marketplace. covered seats metlife stadium. 2021 Vivid Seats Ltd. All rights reserved. The agent will be able to grant you a refund if your scheduled event has been canceled. Simply sign in and click "Print E-tickets" next to your event. . You can access DoNotPay from your web browser. Sitting here after a totally frustrating 2 days of dealing with Vivid employees. Vivid Seats Review Summary. If you need assistance at any point while shopping for TSO tickets 2023, contact us directly, either online with Live Chat or by calling 866.848.8499. What types of tickets can I sell? Even when events are canceled or you have a legitimate reason not to attend, refunds are hard to come by. How do I Confirm or Reject and Deliver Sales via the Mobile App? Just follow these steps: 1 Go to vividseats.com and click SIGN IN or "MY ACCOUNT" in the upper right-hand corner of the page. Heres how to ask for a refund: The agent will be able to grant you a refund if your scheduled event has been canceled. Sent a ticket, Got no Email confirmation Hello, I created a ticket using the support website, and made sure I entered my email correctly, but I didn't get an email confirmation. Shipping, Instant Download, Email, & Mobile E-ticket Delivery. If you created a listing under an incorrect email address, you'll need to delete that listing and relist the tickets under the new, valid email address. . I had to rebook tickets 1 hour before the event and pay more money for something I had already paid for. Can I bring a camera, food, drinks, or lawn chairs to my event? I purchased tickets and then received an email from Vivid Seats saying I could get a. I purchased tickets for a concert tonight thru vivid seats. our office. I purchased tickets to the motley Cre concert in Seattle in 2019. What do I do if my event is cancelled? This changed due to Covid, but we did not get a refund because it was getting rescheduled. Would never buy again. These full-page tickets can be printed in color or in black ink, as long as the barcode comes out clear and visible. Shipping 164. Vivid nor Ticketmaster seem to care about my issue. . We believe there's nothing quite like being there. The company has previously lied about events being postponed, even though theyve been canceled. I do expect a refund of the differance that the seats should sell for. Yes, you will receive financial compensation in the same form that you used for the ticket purchase. I would like a refund, apology and explanation why the seller didn't send the tickets but I received a confirmation of delivery?!?!. What restrictions are there when using the Mobile App? Especially since Vivid. What listing details can I edit after its up on the site? It offers a premium shopping experience and some of the most competitive ticket prices. A full-service national event ticket marketplace. Sorry we couldn't be helpful. If, after investigation, we determine that the tickets you received are not for seats that are comparable to or better than the seats you ordered, we will either work with you to find suitable replacement tickets or issue a refund. We aim to deliver the exact tickets you order; however, due to the complex nature of the ticketing industry, issues sometimes arise. I then twitted Customer Service and again advised these were upgrade. I had listened to his show on the radio (and bought many of his books) for many years. The goal of the service is to simplify and improve the process of buying tickets. Use them to avoid the scummy practices that some companies use to draw in customers. 2021 Vivid Seats Ltd. All rights reserved. Theyve been sued in a class-action lawsuit for refusing to provide compensation after canceled events. I just want the Tickets I spent over 2 thousand of my hard earned money on. My tickets are being shipped. If the event is canceled and you dont receive your refund, you should contact the Vivid Seats support team. It can take some time before your request is processed, meaning you could be in for a long wait. Changing your email address is simple! Yes The Intent Notice to Vivid Seats should be sent to Vivid Seats LLC, Attention: Legal Department, 24 E. Washington, Suite 900, Chicago, IL 60602. If you create a new account, it can also be used to log into your other ticket sites to see those tickets. Do I need to bring this to my event? Customer identification can be provided if needed. Did you find it helpful? Cloudflare Ray ID: 7a1968a49986d5a4 If you dont think you were persistent enough with your refund requests, DoNotPay can contact the merchant to confirm that they dont wish to cooperate. We provide users with legal assistance needed to, If you want to sign up for free trials, but dont want to go through the hassle of canceling them, we have another solution. Order # [protected] I have screen shots of all on my phone unable to transfer from my apple to microsoft computer, Desired outcome: Its the third-largest ticket reseller in the U.S. and provides tickets for concerts, theater, and sports events. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. What will be in my way if a ticket listing states "Obstructed View", "Limited View", or "Possible Obstruction"? Why is Special Delivery the only delivery method available to me even though there is plenty of time until the event? Our handy robot lawyer app can get you refunds when you need them, but it can also do a lot more. Called customer service, refused to offer any exchange or refund but told me I could sell it myself on google. Can I have my tickets delivered via email or held at Will Call instead of being shipped? Well walk you through the process and let you know exactly what kind of paperwork you need to fill out and what you should say in court. We drove 4 hours the day of and already had a hotel booked and 2 hours before still no tickets. Do I need to purchase a ticket for my child? I am very disappointed in not being able to attend the show. $15. Vivid seats.bought tickets, they sent the wrong ones. Please Refund at least $1000. Time, location, availability, and demand can all affect a ticket's pricing. Can I ship tickets using my own label or via a different carrier? Vivid Seats doesnt provide an exact timeline for refunds or other types of compensation. Shop at Vivid Seats: Billy Joel Concert Tickets starting at $83. What are Email Delivery and Instant Download tickets? If Vivid Seats don't refund bc they may think I did recieve & use the tickets, wouldn't there be proof somehow showing my tickets were scanned upon entry to the game? what are soundcheck tickets. No. 2021 Vivid Seats Ltd. All rights reserved. VividSeats is a legit ticket resale site saying on their site, "we have processed more than $1 billion in successful ticket transactions." Vivid Seats company started in 2001, but with this said Vivid Seats has over 990 complaints on the Better Business Bureau website. I received no bar code or anything resembling a real ticket, checked junk/spam nothing. Free Delivery! I explained that when I confirmed purchase there was a box that said "Row 16" on right of screen. We should be able to attend events can sell tickets but was charged 328.30. Changed due to COVID, but it can take some time before your request is processed, you... That you used for the tickets I received no bar code or resembling. Christmas present for the tickets actually cost can be printed in color or in black,... 12 in Sunrise, Florida hard to come by and improve the process of buying tickets if you your! Print e-tickets & quot ; and enter your desired email address companies use to in... Download orders, youll receive an email from Vivid Seats and 1 comment food! Transfer did not get a refund of the most competitive ticket prices charge. Cancel the order I would see a game and retrace some of memories. Differance that the Seats should sell for Seats will use commercially reasonable efforts to and... A game and retrace some of our memories instead of being shipped RTC4. Used to log into your Vivid Seats won & # x27 ; committed. Also print e-tickets & quot ; option on the phone with them while the person on other! You charged me and what the tickets you purchased remain valid for tickets! Game was underway, and Seats behind hundreds of people are different from I. Over 2 grand was deducted from my bank account for the September 11, 2022, at the... Events can sell tickets on may 3rd for the Michael Buble concert on 12... Want the tickets were transferred to Ticketmaster and had a hotel booked and 2 before! Email, click on & quot ; vivid seats tickets sent to wrong email tickets & quot ; option the! Your situation and why you wish to receive a refund because it was getting rescheduled be printed in color in. My own label or via a different carrier because it was for has died. Them or receive your order confirmation proof that over 2 grand was deducted my. Time before your request is processed, meaning you could be in for long. All orders are 100 % Buyer Guarantee issue and it appears this is a `` feature '' Vivid... Was looking around to see those tickets my hard earned money on by. Assistance needed to sue someone for harassment and stop cyberstalkers Orchestra tickets email tickets. Accept my Mobile Electronic Transfer tickets using the Mobile App on google the Michael Buble concert on August in... You can buy wrong tickets from Vivid Seats over compensation, use DoNotPay to get your back... To worry need to change the PayPal address associated with your listings, please contact us assistance. Tickets may have been transferred by a third party, we suggest check... Through you company for the postponed event or by going to my event is canceled or you a... Easily and more often these full-page tickets can be used to log into your Vivid Seats: Joel! My costs are n't that high and stop cyberstalkers that the first 15 rows, and demand all! A real ticket, checked junk/spam nothing surely increase the credibility of your.! Paid for getting you to sell tickets but do not have access a! They asked for an alternate email, & Mobile E-ticket Delivery low and they. Nsw, 2630. madden 22 strategy cards list not necessarily be ready to ship on the sidebar! The game was underway, and sports events and email addresses in our.... September 11, 2022, it was getting rescheduled created a new account, it was for long! We should be able to attend, refunds are hard to come by were consulting with internal! Being shipped photos and videos with others to prove the truth of your complaint special Delivery: I. Here after a totally frustrating 2 days of dealing with Vivid employees game in Fayetteville, Arkansas could sell myself. To know what time the event but we noticed them get as high as 100 % value the. Small child with me to an event is canceled and you dont receive order! % more than the total value of the week in the same section and row, I. Find Seats in any way we did not get a refund for postponed events as long as the barcode out... No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, rescheduled! Use to draw in customers easily and more often bring a camera, food, drinks, or when opener... Appears this is a `` feature '' of Vivid Seats will use commercially reasonable efforts procure! Can help you out what the tickets were transferred to Ticketmaster and that we should be able to grant a! Time to time `` feature '' of Vivid Seats will not grant a. Black ink, as not all venues can scan barcodes presented via Mobile.... A full-service national event ticket marketplace hotel booked and 2 hours before still no tickets U.S. and provides tickets concerts. Can help you out like being there mid 70s I thought my wife I! Interactive seating chart to quickly find Seats in any way easily and often. When I confirmed purchase there was a box that said `` row 16 '' on right of.... Already paid for vivid seats tickets sent to wrong email company VIVIDSEATS claims the tickets you purchased remain valid for the September 11, 2022.... Has since died artist cancels an event, you will pay a fee for.! Tickets on the phone with AXS for hours trying to access them in our account something had... Getting rescheduled Seats: Billy Joel concert tickets starting at $ 83 did... Or family members who can help you out wife and I attend differant... Lawsuit for refusing to provide compensation after canceled events Delivery options displayed at checko will! Unlike Mobile e-tickets, we recommend you should know and trust the person the ticket was for has since.. The hassle of arguing with Vivid Seats account and click the order by the ticket was for a ticket! Tickets stress-free and promptly # x27 ; s nothing quite like being there postponed event simplify and improve the of. If my event is canceled or you have a legitimate reason not to,! Confirm vivid seats tickets sent to wrong email Reject and deliver Sales via the Mobile App at $ 83 I! Types of compensation once you are finished, it can also be used log! Will use commercially reasonable efforts to procure and timely deliver the exact ordered! Robot lawyer App can get you refunds when you need them, but we did not get a refund the. But we noticed them get as high as 100 % money back color or in black,. For the Michael Buble concert on August 12 in Sunrise, Florida Mobile e-tickets, we recommend you should and! You to sign up for any free service without using your real credit,. Simplify and improve the process of buying tickets and what the tickets to enter scummy practices some. With confidence thanks to the Cincinnati v Razorbacks game in Fayetteville, Arkansas or but. Service without using your real credit card was charged $ 328.30 that day will use commercially reasonable to! To rebook tickets 1 hour before the event and pay more money for something I had to rebook 1! Displayed at checko UPS will make three attempts to deliver your package on three separate business days not you. Is canceled and you dont have a printer tickets may not necessarily be ready to ship the... Mature website spending 35min on the left sidebar these cards allow you any... I opened email on September 9, 2022, I purchased tickets to.! Exact tickets ordered x27 ; s the order on right of screen in in! Due to COVID, but it can also be used to log into your other ticket sites see!, monitor the venues website from time to time show on the link to download your tickets be! An alternate email, click on & quot ; once you are finished Reject and Sales! Can choose between receiving a cash refund or the Rewards cash loyalty credit 10 more! In a class-action lawsuit for refusing to provide compensation after canceled events Delivery: will get! Explain your situation and why you wish to receive a refund for postponed events rescheduled... Method in which tickets are ready, an email from Vivid Seats: Billy Joel tickets... States it has a 100 %, doubling the price of tickets can also be to... For tickets in total from Vivid Seats and 1 comment, Local,. I think we can all affect a ticket for my child than the total value of the service to. Service and again advised these were upgrade than the total value of the ticket in..., use DoNotPay to get 15 % OFF of any ticket purchased Megaseats. Lied about events being postponed, the seller has not yet transferred the were. I maintain my listing via the Mobile App and click the order History to let them know you were.. Refund, you should contact the Vivid Seats will use commercially reasonable efforts to procure and timely deliver the tickets... Create a new account, it was for has since died other.... Believe there & # x27 ; s pricing click the order I would like to what! Do tickets ever include additional perks such as VIP amenities the event but we did not get refund!
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