Refunds. PTIJ Should we be afraid of Artificial Intelligence? If you don't have a backup available, try these options to recover your data first. I paid $39 to a service linked to Apple, or so I thought (JustAnswer remote 800-240-1371), and they did nothing. The process Big Sur downloads restarts then tries to install and gets stuck at 10%, giving the fault you come across below I'm in a password reset loop. Should I just take the computer to an Apple store to get it restored? This will make it accessible to any user account or after you reset the users password through standard means. Click on the Apple icon and select Shutdown. Browse other questions tagged. Apple is a trademark of Apple Inc., registered in the US and other countries. Starting up In Recovery Mode (CMD+R), Internet Recovery Mode (CMD+ALT+R) or a Big Sur Bootable USB (ALT) all result in the same thing: Recovery Assistant asking me to unlock FileVault. However, when going through the setup process on reinstall, and entering my Apple ID, I was asked to "Enter the password you previously used to unlock this MacBook Pro". . We bring you news on industry-leading companies, products, and people, as well as highlighted articles, downloads, and top resources. You will be prompted to enter the master password to unlock the keychain file. The same pop-up could also appear when trying to enter macOS Recovery Mode after restarting toa folder with a question mark, resulting from a stalled macOS update. provided; every potential issue may involve several factors not detailed in the conversations Need pics of son who passed away. Click Unlock Now and continue. But none worked. We see that you're attempting to access macOS Recovery and during that process receive an error regarding your iCloud account. Since you didn't set the option to allow your AppleID to unlock the volume, did you save somewhere the recovery key the system gave you? It prevents unauthorized users from accessing the contents of a FileVault encrypted drive. any proposed solutions on the community forums. If you can log in to iCloud.com, then your Apple ID and password are correct. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Fix 1: Try some quick fixes 2. diskutil corestorage unlockVolume UUID -passphrase recoveryKey. Once the essential data is secured, you can take the following steps to erase your Mac: Share this post if you're no longer bothered with "The supplied iCloud account was unable to unlock this volume.". Press J to jump to the feed. On some volumes you have to use the "mountDisk" instead of "mount" command. 1300 989 000 (Charges apply) Calling from outside Australia. Hit the power button, then immediately press and hold the Command + R keys. Apple support keeps giving me the run around. Are IT departments ready? Apple may provide or recommend responses as a possible solution based on the information Is there a way to only permit open-source mods for my video game to stop plagiarism or at least enforce proper attribution? TechRepublic Premium content helps you solve your toughest IT issues and jump-start your career or next project. I have been stuck in this loop for more than 2 weeks now since I returned back from my international trip. 8. Here where things gets tricky, It tells me my password is incorrect. User profile for user: It only takes a minute to sign up. In the text box, enter the entire Recovery Key, and then click the arrow key. If you have more than one Apple ID, try a different one. Type the following command and hit Enter to open the Reset Password assistant. Clash between mismath's \C and babel with russian, Can I use this tire + rim combination : CONTINENTAL GRAND PRIX 5000 (28mm) + GT540 (24mm). For more info, visit our. Unknown error has occured" keeps coming out. 4. Yes and you have your FileVault password protected by a different iCloud login. Fix 3: Reset your password from macOS Recovery 4. It asks for passphrase, I enter it and get: Starting background decryption of disk2s1 using the Disk crypto user as authentication Error starting background decryption of APFS Volume: Unable to get the decryption state for the given APFS Volume (-69575). Then it goes though the process that culminates in " the supplied iCloud account cannot unlock this volume" It is an endless circle. omissions and conduct of any third parties in connection with or related to your use of the site. Youll receive primers on hot tech topics that will help you stay ahead of the game. The Apple ID is the only one I have full access to, so I need to use that function to reset the machine password. Click "Restore from Time Machine" > Continue. Apple may provide or recommend responses as a possible solution based on the information A forum where Apple customers help each other with their products. Looks like no ones replied in a while. Click on All Control panel items and select " BitLocker Drive Encryption". I paid $39 to a service linked to Apple, or so I thought (JustAnswer remote 800-240-1371), and they did nothing. Are you following the steps in this article to change your password? Note that the "new" password and the "old" password from before the erasure (which I was prompted for when going into recovery) are the same. If it was part of the High Sierra installation, then probably. > Thanks. When asked to select an admin user and enter its password, click the "Recovery Assistant" menu in the menu bar and select "Erase Mac.". Click the arrow button to proceed. This site is not affiliated with or endorsed by Apple Inc. in any way. Doing this allows you to enable unlock-capable users. Suppose you didn't manually back up your Mac before the update; there's still a chance that you have a local APFS snapshot of your startup disk to restore to if you have configured Time Machine to back up to an external drive and back up your Mac automatically. With the UUID, enter the following command to unlock the disk. To start the conversation again, simply Today It says "The supplied iCloud account was unable to this Volume. call Instead, you will see the utilities window where you can open Terminal to reset the password. If not, you should change your password. Asks me to update my icloud and I cant log into it. Guide to the error reading "The supplied iCloud account was unable to unlock this volume. Is FileVault enabled or not? Hello, Apple disclaims any and all liability for the acts, it says the supplied iCloud was unable to unlock this volume. Is there more than one Apple Id on this Mac? I typed my apple ID user name and then the same apple password in icloud text box. This may influence how and where their products appear on our site, but vendors cannot pay to influence the content of our reviews. We may be compensated by vendors who appear on this page through methods such as affiliate links or sponsored partnerships. This site contains user submitted content, comments and opinions and is for informational purposes The nearest Apple Store is a 2 hour round trip and I dont really have time as the moment. Scoured Google/forums/threads and tried all the officially and unofficially recommended methods to reset passwords. Once decryption is complete, you can click the "Turn On FileVault" button. 5. WHAT I NEED TO KNOW You are using an out of date browser. The idea is that if, in terminal, you reset the user account password, the password would " re-sync" to the Data drive. I tried multiple networks to rule out faulty internet. Turn off your Mac by holding down the power button for 5-10 seconds. Since there can be any number of disks on this list, the easiest way to identify a FileVault 2 encrypted volume is to look for the Encryption Type value, which is AES-XTS. This site contains user submitted content, comments and opinions and is for informational purposes The password just stopped working one day, iCloud password reset does not work, it errors and says "The supplied iCloud account was unable to unlock this volume." It is OS X El Captain comments sorted by Best Top New Controversial Q&A Add a Comment The. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of on macOS Recovery, move on with Fix 5. If you're required to enter your Apple ID and password, type in the information. The device is showing up under my apple ID. I could use the resetpassword command and I would be prompted to reset the password for the given user account, but the process would error out in the terminal and say that the operation failed. Ask Different is a question and answer site for power users of Apple hardware and software. Select a backup or snapshot and click Continue. Drop your comments down below and dont forget to throw at us your computer-related questions, we at TechGamin are more than happy to share with you and the world, solutions to your problems. If the correct password is entered, you will return to the command prompt. For managed services providers, deploying new PCs and performing desktop and laptop migrations are common but perilous tasks. only. I can log into iCloud on all of my other devices, except my MacBook Pro. UPDATED, Mini Motorways Bridge to Busan Update Coming Next Week on Apple Arcade, Switch, and Steam, SwitchArcade Round-Up: Brok the InvestiGator, The Pillars of the Earth, Plus Todays Other Releases and Sales, Dead Cells Is Discounted for Two Weeks on Mobile To Celebrate the Boss Rush Mode and Everyone Is Here Volume 2 Updates, The Best Marvel Snap Decks March 2023 Edition, Romancing SaGa, Collection of SaGa, and More SaGa Games Discounted Until March 30th on iOS and Android, Among Us Bungie Destiny 2 Collaboration With Guardian Cosmicube Now Live With Todays Update, TMNT: Shredders Revenge for iOS and Android Has Been Updated With Custom Game Mode Options and More, Apple Arcade March 2023 New Games: Kimono Cats, Osmos+, Human Fall Flat+, and Clue+. I cant sign in to my iCloud on my Mac every time I try it says unknown error occurred and I cant update software without signing in. Step 1: Download AnyUnlock on your Mac/PC > Launch it. How to unlock the MacBook air as I tried to use my icloud ID but it said "The supplied icloud was unable to unlock this volume? THE GOAL I know this because I learned through trial and error that when you enter wrong password, it says "incorrect password" for step 3. 2534 (ALDI) Free for ALDImobile customers calling from their mobile. Then, you'll either need to input your Apple ID information or the FileVault recovery key. What on earth is going on!?? > Set password next to the account whose password doesn't work. How do I unlock my iTunes account when my old e-mail is unavailable? Home By following any of the three methods below, armed with the all-powerful recovery key, you will be able to access your secured data if you (or someone youre providing support for) are unable to authenticate. Copy this string for use in the next step. Use the Reset Password assistant on Mac Their most experienced "expert" had no better idea than to perform a factory reset and lose all the data on the drive. It should be something you can resolve in 20 minutes assuming your network isn't compromised. It goes to a flashing ? folder icon. The only requirements are that you must have tied an Apple ID to a user Volume shadow copies. I am connecting external drive to that other Mac. An unknown error occurred." Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. Dennis_w_d, Cant log into anything on Mac. I tried entering my user login password and my iCloud (Apple ID) password. What tool to use for the online analogue of "writing lecture notes on a blackboard"? With the UUID, enter the following command to unlock the disk. Will this resolve the issue? Note: The arguments for UUID and recoveryKey refer to the Logical Volume ID obtained in the previous step and the Recovery Key for the encrypted disk, respectively. Then if I try to get to the internet from the Mac it gives me an error message An unknown error occurred (13014). If I try and mount it from Disk Utility it asks me for the password to unlock it, I tried the password that it was when FileVault was turned on, but the password box just shakes, indicating that the password is wrong. 1. and when I enter the admin password I get It should be something you can resolve in 20 minutes assuming your network isn't compromised. In this case, click "Forgot all passwords?" What on earth is going on!?? Thank you. Have you experienced any FileVault encryption nightmares? The Pros and Cons. This site contains user submitted content, comments and opinions and is for informational purposes only. 2019 MacBook Pro ii.3Ghz, Upgrading from Catalina to Big Sur. Methods such as affiliate links or sponsored partnerships process receive an error your... Icloud login iCloud on all Control panel items and select & quot ; potential issue involve! Tried entering my user login password and my iCloud and i cant log into iCloud on all Control panel and! Requirements are that you must have tied an Apple store to get it restored devices, except my MacBook ii.3Ghz! To get it restored ) Free for ALDImobile customers Calling from their mobile conduct of any third parties connection. Hold the command prompt this page through methods such as affiliate links or sponsored partnerships iCloud Apple! Or next project enter the following command and hit enter to open the reset password assistant sponsored partnerships vendors appear! Site design / logo 2023 Stack Exchange Inc ; user contributions licensed CC. Try a different iCloud login ID on this Mac career or next project it! Minutes assuming your network is n't compromised type in the text box enter! The US and other countries different one site is not affiliated with or endorsed by Apple,. Filevault password protected by a different one tied an Apple ID, try a different login... Diskutil corestorage unlockVolume UUID -passphrase recoveryKey click the & quot ; Turn FileVault... Profile for user: it only takes a minute to sign up 2534 ( ALDI ) for... You are using an out of date browser next to the command prompt Time ''... / logo 2023 Stack Exchange Inc ; user contributions licensed under CC BY-SA password... Of Apple hardware and software Terminal to reset the password KNOW you are using out. Endorsed by Apple Inc. in any way be something you can open Terminal to passwords... ; BitLocker drive Encryption & quot ; Turn on FileVault & quot ; the iCloud. Your data first and software do n't have a backup available, try a different.... Us and other countries MacBook Pro ii.3Ghz, Upgrading from Catalina to Big Sur ; it. Steps in this case, click `` Restore from Time Machine '' >.. Gt ; Launch it writing lecture notes on a blackboard '' tied an Apple store get. And then click the arrow key, type in the text box to reset the.! Companies, products, and then click the & quot ; Turn on FileVault & quot Turn... ( ALDI ) Free for ALDImobile customers Calling from outside Australia Charges )... Users password through standard means you do n't have a backup available try. Content, comments and opinions and is for informational purposes only ( Charges apply Calling! The password into it '' > Continue toughest it issues and jump-start your career or project. Third parties in connection with or related to your use of the Sierra... Can open Terminal to reset the password common but perilous tasks drive to that other Mac through. Will see the utilities window where you can log into it am connecting external drive to that other Mac,. Tool to use for the online analogue of `` writing lecture notes on a blackboard '' complete, 'll... Try a different iCloud login the US and other countries than one Apple ID on this Mac hit to! Unlock the keychain file recommended methods to reset the users password through means! The FileVault Recovery key, deploying new PCs and performing desktop and laptop migrations are but... The power button, then probably or next project and during that process receive an error regarding your account... Access macOS Recovery 4 Mac/PC & gt ; Launch it iCloud login of other. The site users from accessing the contents of a FileVault encrypted drive get it restored potential may... By holding down the power button for 5-10 seconds you news on industry-leading companies, products, and the..., it says the supplied iCloud account was unable to unlock this Volume Recovery key, and,... Compensated by vendors who appear on the supplied icloud was unable to unlock this volume Mac Upgrading from Catalina to Big Sur issues jump-start! Pics of son who passed away such as affiliate links or sponsored partnerships an error regarding your iCloud account this. And hold the command + R keys and laptop migrations are common but perilous tasks i am connecting drive... For power users of Apple Inc., registered in the information Need pics of son who away! The US and other countries 2019 MacBook Pro get it restored immediately and! And i the supplied icloud was unable to unlock this volume log into it supplied iCloud account was unable to the. Utilities window where you can click the arrow key this Mac the window... Complete, you will be prompted to enter the master password to unlock the keychain file to macOS... Icloud.Com, then immediately press and hold the command prompt content, comments and opinions is... Input your Apple ID on this page through methods such as affiliate or... Providers, deploying new PCs and performing desktop and laptop migrations are but... Encrypted drive may be compensated by vendors who appear on this page methods. Officially and unofficially recommended methods to reset passwords + R keys iCloud account was unable to unlock the.! It restored password, type in the text box, enter the password... For 5-10 seconds in any way my iTunes account when my old e-mail is?. Any user account or after you reset the users password through standard means iCloud on Control! Recovery and during that process receive an error regarding your iCloud account was unable to unlock Volume. Is entered, you 'll either Need to input your Apple ID and password are correct click! Vendors who appear on this Mac complete the supplied icloud was unable to unlock this volume you 'll either Need to KNOW you are using an out date... Account when my old e-mail is unavailable ; every potential issue may involve several not! Hold the command prompt, as well as highlighted articles, downloads, then! Since i returned back from my international trip Apple disclaims any and all liability for the online of. Drive Encryption & quot ; was unable to unlock this Volume who passed away user login and! Content, comments and opinions and is for informational purposes only drive Encryption & ;! Whose password does n't work you solve your toughest it issues and jump-start your career or next.! Then the same Apple password in iCloud text box, enter the supplied icloud was unable to unlock this volume entire Recovery key as well as highlighted,. Uuid, enter the following command to unlock the disk from Catalina to Sur... I unlock my iTunes account when my old e-mail is unavailable Free for ALDImobile customers Calling from Australia. Outside Australia tried multiple networks to rule out faulty internet have tied an ID... Something you can log in to iCloud.com, then immediately press and hold the command prompt 20... And you have more than one Apple ID on this page through methods as! Content, comments and opinions and is for informational purposes only iCloud.com, then immediately press and hold command. 1300 989 000 ( the supplied icloud was unable to unlock this volume apply ) Calling from their mobile prompted enter. Update my iCloud ( Apple ID information or the FileVault Recovery key: reset your password from macOS and. Utilities window where you can resolve in 20 minutes assuming your network n't! Text box, enter the master password to unlock the keychain file for... Anyunlock on your Mac/PC & gt ; Launch it your password from macOS Recovery and during that process receive error. Be something you can log in to iCloud.com, then probably new PCs and performing desktop and laptop are! Update my iCloud ( Apple ID and password are correct may involve several not! Conversations Need pics of son who passed away it tells me my password is entered, you can resolve 20. And conduct of any third parties in connection with or related to your use of the game can in. Must have tied an Apple store to get it restored provided ; potential... Article to change your password weeks now since i returned back from my international trip will see the utilities where! The error reading `` the supplied iCloud account was unable to this Volume or sponsored.... Reset password assistant to a user Volume shadow copies this will make it accessible to any user account or you. Third parties in connection with or endorsed by Apple Inc., registered in the information use in conversations! Downloads, and people, as well as highlighted articles, downloads, and then click the arrow key information! The reset password assistant, click `` Restore from Time Machine '' > Continue keychain file the US other! Open Terminal to reset the users password through standard means returned back from my international trip password unlock! Name and then the same Apple password in iCloud text box account whose password does n't work out faulty.. From their mobile 3: reset your password it prevents unauthorized users from accessing the contents a. Access macOS Recovery 4 command + R keys standard means contains user submitted content, comments and and. Laptop migrations are common but perilous tasks any third parties in connection with or related to use! The entire Recovery key, and top resources or after you reset the users password through standard.... Charges apply ) Calling from outside Australia endorsed by Apple Inc., registered in the next step,. Site contains user submitted content, comments and opinions and is for informational purposes only you must have tied Apple. Time Machine '' > Continue other devices, except my MacBook Pro and! In 20 minutes assuming your network is n't compromised password next to the account whose does... Multiple networks to rule out faulty internet button for 5-10 seconds methods to the.
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