Our signature roadside assistance membership has been strategically designed & carefully crafted to provide our members with superior roadside assistance while increasing our partner's retention & profitability. Anyone can write a Trustpilot review. We also ensure all reviews are published without moderation. For any questions regarding your request, call 1-800-776-2778 and follow the prompts for roadside reimbursements. Made sure to unload vehicle just as we instructed. Prepare for Delivery Day. I'm sitting in a truck in 8 degree weather this whole time. Before you start driving, take a few moments to familiarize yourself with the vehicle's equipment and operation . Learn about your Tesla ownership experience - including designing and taking delivery of your car. You will only use the Service or Software for lawful purposes; you will not use the Service for sending or storing any unlawful material or for fraudulent purposes. The Company provides the Software and Service to you pursuant to the terms and conditions of this Agreement. Enable vehicle diagnostics, driving behavior analytics, real-time location tracking, roadside assist, media connectivity and more. This team was a savior and helped me ith my family in the middle of the night as Promised. We are optimising our customer contact. Under the new $125 million relief package, AAA members with auto insurance policies in effect from March 16, 2020 to May 15, 2020 will receive a 20% policy refund check for this period, the Auto. This service was a lifesaver. Services do NOT cover towing for salvage or standard maintenance (i.e., not a fortuitous towing event), transportation between two service facilities, impound towing or towing by other than an authorized service provider, vehicle storage charges or a secondary tow. KONA N. $34,950 starting MSRP. If you elect to purchase a Membership Subscription Product directly from Mobile Roadside and you previously purchased a Membership Subscription Product from an External Partner, it is your responsibility to cancel your Membership Subscription Product managed by that External Partner in order to avoid duplicate charges. However, any access or use from outside the U.S. is still subject to this Agreement. The hardest part, because of my non tech abilities. These Membership Subscription Terms (which include the other documents referenced below) constitute a legal agreement between you ("you" or "your") and MOBILE ROADSIDE. You are responsible for regularly reviewing this Agreement. Members are covered 24/7 through our nationwide preferred towing network of roadside assistance and towing professionals. Thank you for all of your help and support. The Company name, the Company logo, and the product names associated with the Software and Service are trademarks of the Company or third parties, and no right or license is granted to use them. Note that if you need diesel fuel, you must request it when you make your request, and that diesel may not be available in all locations. We sent it your way when you made your purchase. - Vehicle Won't Start - In the event a Covered Vehicle is disabled due to a drained battery, a service call will be provided to conduct a jump-start in order to get the Covered Vehicle operating properly. What is the refund policy on reservations? Unless you affirmatively opt-out of automatic renewal either prior to the expiration of a Membership Subscription Product or before the end of the then-current Payment Period, you hereby authorize Mobile Roadside to renew or commence your Membership Subscription automatically at the end of each Membership Period or at the expiration of your Payment Period. By entering into this Agreement and using the Software or Service, you agree to defend, indemnify and hold the Company, its licensors and each such party's parent organizations, subsidiaries, affiliates, officers, directors, members, employees, attorneys and agents harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys' fees and costs) arising out of or in connection with: (a) your violation or breach of any term of this Agreement or any applicable law or regulation, whether or not referenced herein; (b) your violation of any rights of any third party, including providers of Third Party Services arranged via the Service or Software, or (c) your use or misuse of the Software or Service or any Third Party Service. All rights reserved. I was quoted 60-90mins and Robert was there within 15mins from my initial service request. Great experience in a bad moment..very fast friendly service. - In the event a Covered Vehicle has a flat tire and/or requires assistance in changing a tire with the Covered Vehicles good mounted spare tire, a service call will be issued to provide assistance. Lockout services (up to $100) if you lock your keys in your vehicle. Vehicle Winching: If a vehicle is stuck in a ditch, mud or snow and . Thank you! Please email refunds@driveroadside.com so we can look into your case and provide you a refund if necessary. With a monthly membership, you are only using what you pay for. I put in a service order on my phone and someone picked up the job in about 15 minutes. Under promised and over delivered.They initially said it would take 45 to 90 minutes and 10 minutes later, I got a text saying they would be there in 20 min. Roadside assistance is available for auto insurance . We use dedicated people and clever technology to safeguard our platform. Remember these calls will come in bulk and each company will have different rates. Towing.- In the event of a mechanical disablement that renders a Covered Members Vehicle inoperable anywhere in the Territory, Policyholders may use our mobile application to arrange for a tow to the repair facility closest to the point of disablement. Nevada Roadside Assistance Suite 300 2360 Corporate Circle Henderson, NV 89074. Our 24/7 emergency roadside assistance will bring you enough gas to get to the nearest gas station. Definitely recommend! You must keep all billing information, including payment method, up to date. The Company alone (and its licensors, where applicable) shall own all right, title and interest, including all related intellectual property rights, in and to the Software and the Service. THE COMPANY IS A DIRECTORY SERVICE HELPING USERS FIND THIRD PARTIES TO PROVIDE SUCH THIRD PARTY SERVICES (THE THIRD PARTY SERVICE PROVIDERS). Get Help REQUEST HELP IN SECONDS REQUEST HELP FASTER & TRACK RESCUE TRUCK USING OUR APP WE COVER YOU IN ANY CAR 24/7 ROADSIDE ASSISTANCE PHONE SUPPORT USAGE WON'T INCREASE CAR INSURANCE RATES Customers Surveys Read what our customers are saying about us CUSTOMER RATING Found this service with a google search since this has never happened to me before, and thankfully was able to fill out the request and pay since I had my card info saved to my apple wallet. Build your custom plan today - Complete the information below for instant online pricing! Emergency roadside assistance: This includes tire changes, towing, gas and fluid delivery, frozen lock and lockout services, and jump-starts, up to $100 per expense. 877-457-0711 Email Us. You are responsible for any Public Postings and the consequences of sharing or publishing such content with others or the general public. Find out how we combat fake reviews. Horario del Departamento de Atencin al Cliente: 8:00 AM - 12:00 AM EST. You may not authorize others to use your user status, and you may not assign or otherwise transfer your user account to any other person or entity. Companies can ask for reviews via automatic invitations. Our car locksmith services will unlock the car on the spot or tow it to the nearest service location to get you back on the road as soon as possible. He checked the tire and put more You are liable for any fees, including attorney and collection fees, incurred by us in our efforts to collect any remaining balances from you. Then it also let ne know the total charge before I confined & entered my CC information. I Drive Safely, hereafter referred to as the COURSE PROVIDER, offers a first-time driver education course. You will keep secure and confidential your account password or any identification provided to you which allows access to the Service. It was a great experience, I got myself locked out of my vehicle in the middle of the night in an unfamiliar location, while it was still running! Companies can ask for reviews via automatic invitations. We will arrive to your location in no time and jump your battery. Anyone can write a Trustpilot review. While some specific state requirements may vary, no course is eligible for refund if it has been more than 30 days since the date of purchase, or if any certificates have been earned. We will provide you with thirty (30) days prior notice via email before changes in Membership Subscription Products or Fees take effect. Definitely recommend! Very personable and efficient when he worked! the STUDENT will be stopped from taking the course with no refund of the registration fees. It is your responsibility to check to ensure you download the correct Software for your device. You are either not logged in or logged out because of inactivity. Report Fraud or Identity Theft 1-888-288-0770 In addition, you hereby waive all moral rights you may have in any Public Posting or Submissions. Our technicians are experienced with all sorts of emergency roadside assistance and could help you with towing, flat tire, battery jumping and replacement and much more. Our network of experienced emergency roadside assistance operators can be dispatched and tracked real time in just a few seconds. You will not copy, or distribute the Software or other content without written permission from the Company. Stopped through to grab some fudge and left with a hole lot more. It was awesome. IT IS UP TO THE THIRD PARTY SERVICE PROVIDER TO OFFER THEIR THIRD PARTY SERVICES, WHICH MAY BE SCHEDULED THROUGH USE OF THE COMPANY SOFTWARE OR SERVICE. program updates Road America is now an Agero owned brand. You must have an account in good standing with Mobile Roadside, which includes the payment of all Fees and Applicable Taxes if any; and Find out how we combat fake reviews. From having a flat tire, running out of gas, being locked out of your car or not being able to start it, help is just a phone call away. You are required to maintain accurate and up-to-date payment information. They saved my butt. Then the driver got I touch with me, to confirm my location and also to tel me he was in route. You may purchase Membership Subscription access (a "Membership Subscription") to the Membership Subscription Services for a fee (the "Fee"). Wow. 30-day money back guarantee. Certain material you may post on our Services is or may be available to the public, including without limitation any public profile data, uploads, blog entries, ratings, reviews, images, videos, poll answers, and any other user-generated content, in any form or media, that you post via the Service or otherwise (collectively, "Public Postings"). When he arrived, he was very helpful, as expected, but also had a very positive personality and got me on my way very efficiently. (Whichever comes first) See store for written details. Contact Information: Text or Call us at 888-651-2886 We now offer text, and it's one of the quickest, easiest ways to get support! Ordering a Used Tesla. All cancellation are subject to payment of a $45 non-refundable charge. By using the Software or the Service, you represent and warrant that you have the right, authority and capacity to enter into this Agreement and to abide by the terms and conditions of this Agreement. After Taking Delivery. Mobile Roadside is the issuer of Membership Subscription Products in the United States and its related territories. Robert had my car open quickly and was quick to get the information he needed so i could be on my way. If you're not an Emergency Roadside Assistance Member, don't stress. Mobile Roadside assumes no responsibility or liability if your Membership Subscription Product fails to renew or otherwise expires because of outdated or incorrect payment information. Learn more. Fondly named by SilverRock as the "Worry-Free Guarantee," the limited warranty extends for a period of 100 days or a travel distance of 4,189 miles. LEARN MORE: All rights not expressly granted to you are reserved by the Company and its licensors. 2023 DRIVE | Roadside, All rights reserved. What to Expect on Delivery Day. I hope I never have to use the service again but would definitely call them again if needed! A wrecker, or a service truck. I had a couple questions regarding what type of vehicle would be sent. If you purchase, register for, or redeem a Membership Subscription Product through an External Partner of MOBILE ROADSIDE, you may also be subject to additional terms and conditions supplied by that service. Product Description. To the extent you provide any suggestions, ideas, enhancement requests, feedback, and recommendations or other information regarding the Service or Software, you hereby assign to the Company all right, title and interest thereto. . Here for you anytime, anywhere. This Agreement comprises the entire agreement between you and the Company and supersedes all prior or contemporaneous negotiations, discussions or agreements, whether written or oral, between you and the Company regarding the subject matter contained herein. much. Additional Topic What services are covered under Roadside Assistance? Drive roadside was to us within 15min!! Mobile Roadside is never a party to any such agreement and you hereby agree to release Mobile Roadside from all liability and claims arising from any acts or omissions of Provider. the driver side on the interstate just around a curve There is also now a pay by the month option. where I was and I did a quick Google search for Please review our separate Privacy Policy to understand how the Company collects and uses personal information. 6 Roadside Assistance plans. Made sure to unload vehicle just as we instructed. Except as expressly provided otherwise, this Agreement will be is governed by, and will be construed under, the laws of the State of Virginia, without regard to choice of law principles. ETA was 50 minutes, the technician showed like 20 minutes earlier, with way better tools than I had available. Thanks so much! Your participation in using the Service and/or Software is for your sole, personal use. In person Head Office 151 West Esplanade North Vancouver, BC V7M 3H9 Monday to Friday 8:30 a.m. - 4:30 p.m. Wade. We also ensure all reviews are published without moderation. He got us back on the Ordering a New Tesla. Our Roadside Subscription Team Support hours: Weekdays: 8:30am-12p and 1p-4p CST. Our mission is to provide the highest level of service by integrating cutting edge technology with the purpose of automating & enhancing our member's experience. Build & Price. New Mexico Roadside Assistance Suite 200 170 N Roadrunner Parkway Las Cruces, NM 88011 Phone: (575) 532 . Winching your vehicle if it is stuck on or . And it was what I had hoped. You will not upload, post, publish, transmit, reproduce, or distribute in any way, information, software or other material obtained through the Services which is protected by copyright, or other proprietary right, or derivative works with respect thereto, without obtaining permission of the copyright owner or right holder, or which otherwise violates or infringes the rights of others, including without limitation, patent, trademark, trade secret, copyright, publicity, or other proprietary rights, LICENSE GRANT & RESTRICTIONS -The Company hereby grants you a non-exclusive, non-transferable, right to use the Software and Service, solely for your own personal, non-commercial purposes, subject to the terms and conditions of this Agreement. Lock-Out assistance. 877-292-0398 File a claim Track a claim Emergency road service 24/7 Phone line 877-627-5757 Learn more Pay insurance 24/7 Phone line 800-440-0998 Mailing address State Farm Insurance Companies Insurance Support Center - East P.O. Monday - Friday 8:30 am - 5:00 pm. 2023 Trustpilot A/S. Any additional replacement costs, if available, shall be at the Policyholders expense. You can text us at 855-215-2799, or send us an email at roadside@aceable.com. We reserve the right to remove content without prior notice. DKV Mobility is Europe's market leader for premium services covering all aspects of on-the-road supply and mobility for truck and car fleets. So easy to enter info on my phone and they knew just where we were and what we needed. Please email info@driveroadside.com and include your name, address, member number on the account and reason for the cancellation; or by following the instructions included in your Membership Subscription Product purchase, redemption, or renewal confirmation email. Also now a pay by the Company provides the Software and service to you either. Phone and they knew just where we were and what we needed about your Tesla experience! 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