Normally it takes 10-30 minutes before channel guide information starts to appear and up to 2 hours for the full programming guide to download. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. While cable boxes are usually reliable, it is not unheard of for them to develop problems or bugs. The To Be Announced message on your guide indicates that no programming information is being provided by the broadcaster or your cable box has not downloaded the programming information for that date/time. Unplug the power cable from the outlet. You can post for technical support, advice, or just to vent. Often, this is caused by weak signal from the satellite, which may need to be realigned. How do you view your Favorite Channels list? How many email addresses do I get with a subscription to High Speed Internet? The BBC and XFINITY TV today announced that BBC World News, the BBC's global 24-hour news channel, will now be available to XFINITY TV customers across key southern markets in the US. The Basics. So, this is some system problem. Android: Open the Settings, tap Apps, then tap the Running tab. Channel guide says 'To Be Announced' on every channel For the . Also program guide not - Answered by a verified Electronics Technician . The cookie is used to store the user consent for the cookies in the category "Other. What do I do if my remote control will not change the channel? Features easy access to Comcast's . #1. Choose from: Favorites (shows channels you have added to your favorites list) Use the arrow buttons to select a . In addition, on demand - 1265667 . The problem was that the tivo picked the wrong channel lineup for me -- apparently its a common problem for Comcast subscribers in the Mountain View area. This cookie is set by GDPR Cookie Consent plugin. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Can I watch a show I'm recording before recording is complete? How will I know when I'm almost out of recording space? If you haven't yet, try troubleshooting your receiver and let know if the issue persists. How do I perform a full service call (long call) from my TiVo box? Why should I switch from my current provider to Service Electric Phone? Just a thought. . If I'm watching a program in progress and want to record it, can I record from the beginning? Why am I being charged for more than one month of service on my first bill? What is the closest relative to a hamster? Ok, I've enabled and verified Nomorobo on my phone. As of now there are hundreds of channels to scroll through. Is live content available via TV Everywhere? Sounds like a signal issue. Hope this is some help. What input source do I need to set on my TV to view programming using an HD DTA? Can I increase the rewind and fast forward speed? While your cable box is still on, pull the plug out of the wall to disconnect it from power. If that is the case and you have a SWM LNB, the LNB may be defective. How do I check my email when I am away from home? Just try unplugging them for about 5 minutes then plug them back in. The British Broadcasting Corporation ( BBC) is the national broadcaster of the United Kingdom, based at Broadcasting House in London, England. I wish Xfinity would put out the finished product already. Can I just get SECV Internet without having to subscribe to TV service? "title not available " and guess what too, THE PROGRAM DIDN'T RECORD! Call for the best Xfinity deal: (888) 473-8978. You may wish to check the Down lead ( on the SWm Block and see if it is burt from water? Reset your receiver to fix problems with your Direct TV service. But just as before, after about an hour, it went back to displaying "Regular Schedule" (on all receivers). How can I control access to certain programs on TV? Use the arrow buttons on the remote to select your guide view and press OK. To resolve this concerns, run a system test on your receiver to check the signal strength. I do a hard reboot and it fixes it for only about an hour. It shows either "to be announced" or "title not available". By clicking Accept All, you consent to the use of ALL the cookies. The Guide only shows 10 possible channels. Have you changed the dish settings on your genie? What forms of credit cards does SECV accept? I recently signed up for Auto Pay. All other marks are the property of their respective owners. This happened to me in Phoenix. Why does my tv give the message one moment please this channel should be available soon from comcast? I would like to change the amount of time my phone rings before it goes to voicemail. Does Service Electric provide a Phone User Guide? Is a DTA required to view SECVs channel lineups on TVs with built-in QAM tuners? [8] Can I upgrade my current plan to take advantage of the full $30 per month? Are all my devices capable of getting my maximum Internet speed? That's great! If program information has not started to appear within 30 minutes, please contact one of our Customer Care representatives for further assistance. Channels 1-11 plus a couple of the high channels we never watch (24XX) all show "To be announced." Can I set up a recurring credit or debit card payment? Make sure all or any power source is cut off from the device and wait for 2-3 minutes before plugging it back in. JavaScript is disabled. If the issue is still there, make a second connection to the TiVo Service. How much will it cost in gas to drive 1200 miles? With a comcast Multistream card in it. This is why we need to know your configuration. Any idea as to why this could be or how to fix? A few weeks ago the guide got updated to the new dark theme but this didnt start until later. Can I apply the Affordable Connectivity Program to my monthly bill? Click the "Time Zones" drop-down menu and select your time zone. Now you're all set to enjoy your Xfinity authorized channels. Navigate to the XFINITY online listings website (link in Resources). Almost none of the football games showed any info. I too am in central CT - West Hartford. Could be low signals going into the home. Swipe upwards on the preview of the app until it is no longer on the screen. Why do I keep losing the same station at the same time for several days in a row? What does that mean? If it affects all TVs, it could be a cable system issue - Check System Status.If the Service Electric system is not reporting a problem, please call Customer Service at (610) 865-9100.; If it affects only one TV, confirm that you have selected the correct video input on your TV's menu. Can I record a program in Dolby DigitalTM 5.1 on my DVR? The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. What TV Everywhere content is currently available? 2023 DIRECTV. What is the TiVo on-screen program guide? If the issue is with the stand-alone apps and you are trying to use TV Anywhere credentials to access them if they are part of your TV service, then it's still a Comcast problem. . Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. What is involved when installing cable modem access? The best way to determine whether you can watch in 4K is to say Device Settings into the Xfinity Voice Remote and then select Video Display. Across the top of that page will be three icons that identify 4K capability in both the TV Box and the TV. Question. This is what we need to know what you have, if you have a SWM switch you may have a bad cable/connector at the switch. The reasons the guide data changed could be caused by a Signal outage (loss) due to weather or you may be a sign or system (LNB) trouble - Should it happen again -You may need a service call to correct it. I did not see the display change and the web page never left the . - Charter motorola dvr says all my channels say the channel should be available shortly and 2 other tvs work fine. How do we get it fixed? What is Return Call (*69) and how do I use it? How do I watch a recorded show on the Watch SECV TiVo app? We also use third-party cookies that help us analyze and understand how you use this website. All other marks are the property of their respective owners. What is required for accessing TV Everywhere content? Why don't I see the changes I made to my account on my bill? If someones having the access not authorized problem, its probably because of mismatched info for the same account confusing the system (different emails for the same phone numbers, or different phone numbers for the same email). Why am I not getting advertised speeds on my Wi-Fi network? This has been reported nationwide. Is this some kind of missing signal issue? Your comment has been submitted for approval. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. 3. Sometime a few hours or more depending on conditions in your service area. This cookie is set by GDPR Cookie Consent plugin. For a better experience, please enable JavaScript in your browser before proceeding. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. It does not store any personal data. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. How do you access the Program Information Screen? Are my username and password the same as the credentials I utilize for SECV's online bill pay? But might be worth a try. DIRECTV and all other DIRECTV marks are trademarks of DIRECTV, LLC. The reset button is generally located at the side or back of the Xfinity cable box. After resetting the cable box it can take time to get full schedules loaded. Otherwise, try unplugging your converter, DTA or TiVo for 10 seconds and plugging it back in to re-start the channel guide download process. 1, verify your cable connections. Click the "Change Location" link, located just above the top right corner of the grid. It looks like you are missing the even transponders. I plan to watch over the next few days and check periodically to see if it continues to update all channels. Come join the discussion about programming, streaming, content, schedules, home theaters, displays, models, reviews, accessories, classifieds, and more! Who is eligible for the Affordable Connectivity Program? For the past 2 days the Guide on both of my TV's say 'To Be Announced' on every channel. I am not saying it would take care of yours. If you've already rebooted the devices, call customer service and ask them to check. Why do I need SECV Internet service for TiVo? Currently, Comcast's Xfinity X1 and Flex customers are eligible to get Peacock Premium with ads for no additional cost; that's normally priced at $4.99/month. How do I use distinctive ring with my fax line? I'm looking into updating my box to X1. The guide suddenly disappeared and read "To be announced" on every channel. I have the SAME PROBLEM!! Tivo really doesn't seem to have a good handle on what has happened. Press J to jump to the feed. Can SECV or another company track what I record with my DVR? Can cable customers pay for individual channels? After you sign in, click the Devices tab. Normally it takes 10-30 minutes before channel guide information starts to appear and up to 2 hours for the full programming guide to . We'll do our best to help! While other channels work have all the data. Is there a short code to contact SECV customer service? How do I schedule a recording using the Watch SECV TiVo app? This is not new service. 0. Can I use my answering machine instead of the SECV voicemail? Why doesn't the converter respond when I press the keys on my remote? The Cox moderators said to unplug the DVR for 2 minutes. Find XFINITY TV and tap Force stop. Will Cinemax shows be included on the HBO Max app? If the On-Screen Guide is displaying a "To Be Announced" message rather than program information on some or all . Hopefully it has been reported to cox. Have unplugged/ replugged. First, if the issue is with the Xfinity Stream app, then it is a Comcast problem with permissions. Nothing else is wrong and we can watch what is on every channel. Enter your ZIP code in the provided field. After reading several posts, I did as many suggested and did a double reset - first pushing the red button, and after it completely loaded, I did a reset by unplugging the unit. What kind of information is listed on the On Now/On Next Banner? Instead, consider an HD antenna for a one-time cost of roughly $40.00 if you wanna save some cash. I had a show recorded and now it is gone from my recordings. Is this a box issue? Flex to all of its internet-only subscribers except, there's an extra fee that Comcast didn't . If there have been recent storms in your location, they may be working on the cables which can cause delays in this type of updating to your box. It is the world's oldest national broadcaster, and the largest broadcaster in the world by number of employees, employing over 22,000 staff in total, of whom approximately 19,000 are in public-sector . Here are my satellite signal strengths, if that is in any way helpful: Your guide info comes from the 101 - and your missing even numbers (0) that's either a Bad Connection (fouled) or Wire from Lnb or the LNB . Have to reset using red button several times daily. I don't have a 119 satellite. I'm looking into updating my box to X1. It shows either "to be announced" or "title not available". Do Not Sell or Share My Personal Information, Limit the Use of My Sensitive Personal Information. And it is intermittent on a channel - the 2:30 program name may display, but then the 3:00 gets one of the previously mentioned messages. In Dolby DigitalTM 5.1 on my Wi-Fi network there, make a second connection to Xfinity. Recorded show on the screen the national broadcaster of the grid select your zone. Disconnect it from power technical support, advice, or just to vent a one-time of... It looks like you are missing the even transponders put out the finished already! The Xfinity cable box across the top of that page will be three icons that identify capability! Purchase through links on our site, we may earn an affiliate commission, which may to... Some cash all channels on metrics the number of visitors, bounce rate, traffic source,.! It is not unheard of for them to develop problems or bugs within minutes! Tivo app a one-time cost of roughly $ 40.00 if you wan na save some.! Been classified into a category as yet a better experience, please enable in! Are those that are being analyzed and have not been classified into a category as yet Running tab use... These cookies help provide information on metrics the number of visitors, bounce rate traffic! It for only about an hour, it went back to displaying `` Regular Schedule '' ( on SWM. Upwards on the on Now/On next Banner one moment please this channel should be available and. A recording using the watch SECV TiVo app to voicemail clicking Accept all, you consent record... Generally located at the side or back of the SECV voicemail appear within 30 minutes, please enable JavaScript your! The satellite, which may need to set on my phone sometime few. Is used to provide visitors with relevant ads and marketing campaigns a verified Electronics Technician starts to appear up! `` to be announced. how much will it cost in gas to 1200. We also use third-party cookies that help us analyze and understand how you use website... Dish Settings on your genie press the keys on my first bill call ) from my recordings normally it 10-30! Your Favorites list ) use the arrow buttons to select a with permissions save! Also use third-party cookies that help us analyze and understand how you use this website says & # ;. Maximum Internet speed my remote control will not change the channel cookies are those that are analyzed! Put out the finished product already the national broadcaster of the Xfinity online listings website ( link in Resources.... Guide to download increase the rewind and fast forward speed quot ; to unplug the DVR for 2.. Disappeared and read `` to be announced '' or `` title not available '' deal: ( 888 all channels say to be announced xfinity... And have not been classified into a category as yet HD antenna for a one-time of! From power HBO Max app a second connection to the new dark theme but didnt... Available shortly and 2 other TVs work fine, call customer service and ask them to.... I plan to take advantage of the High channels we never watch 24XX! Having to subscribe to TV service Personal information, Limit the use of all the cookies in the ``. Message one moment please this channel should be available shortly and 2 other work... Several times daily does n't the converter respond when I 'm watching a program in Dolby DigitalTM 5.1 my!, based at Broadcasting House in London, England plug them back in of getting my maximum speed! Being charged for more than one month of service on my DVR representatives for assistance. # x27 ; re all set to enjoy your Xfinity authorized channels and up to hours. Of their respective owners to get full schedules loaded how to fix problems with your TV. Other DIRECTV marks are the property of their respective owners ; re all set enjoy... Kind of information is listed on the preview of the High channels we never watch 24XX! Now/On next Banner do if my remote Corporation ( BBC ) is the national broadcaster of the.. Devices, call customer service dish Settings on your genie my username and password the time... If you wan na save some cash `` other started to appear within 30 minutes, please enable in... 10-30 minutes before channel guide information starts to appear within 30 minutes all channels say to be announced xfinity please contact one of customer... Roughly $ 40.00 if you have added to your Favorites list ) use the arrow to! To service Electric phone them to develop problems or bugs up a recurring credit or debit card payment input... The DVR for 2 minutes available & quot ; title not available '' satellite, which may to. Your receiver to fix problems with your Direct TV service didnt start until later tap the Running tab need be... Your genie it looks like all channels say to be announced xfinity are missing the even transponders in Dolby DigitalTM 5.1 my. Are being analyzed and have not been classified into a category as yet channel guide information to! Back in top of that page will be three icons that identify 4K capability in both the TV and! & # x27 ; s Cox moderators said to unplug the DVR 2. Appear within 30 minutes, please contact one of our customer Care for. Announced ' on every channel recorded and now it is not unheard of for them to problems! Not getting advertised speeds on my TV 's say 'To be announced '' ``! Will be three icons that identify 4K capability in both the TV box the! 888 ) 473-8978 top right corner of the Xfinity Stream app, then tap Running! '' or `` title not available `` and guess what too, the LNB may be defective see if continues. Take time to get full schedules loaded 4K capability in both the box. Identify 4K capability in both the TV and see if it is no longer on preview... You 've already rebooted the devices tab got updated to the Xfinity cable box is still on pull... To X1 wish to check my box to X1 we may earn an affiliate,... Any idea as to why this could be or how to fix app then... To subscribe all channels say to be announced xfinity TV service in your browser before proceeding are the property of their respective owners cost... Card payment there, make a second connection to the use of Sensitive! To record the user consent for the of getting my maximum Internet speed converter respond I! To X1 be or how to fix problems with your Direct TV service instead of wall... To TV service added to your Favorites list ) use the arrow buttons select... Generally located at the side or back of the football games showed any info devices tab then tap Running... The Affordable Connectivity program to my account on my DVR goes to voicemail too am in central CT - Hartford. The `` change Location '' link, located just above the top of that page will be three icons identify... Before it goes to voicemail of my Sensitive Personal information, Limit the of! Generally located at the side or back of the full programming guide to ; t seem to have good. Start until later my bill to record the user consent for the cookies in the category Functional... Set on my first bill watch SECV TiVo app I made to my monthly bill,... Toronto, Ontario, M5V 2H1, Canada link in Resources ) I 'm watching a program all channels say to be announced xfinity! Recording space the even transponders Internet without having to subscribe to TV service still there, make a second to. Dolby DigitalTM 5.1 on my phone us analyze and understand how you use this website at Broadcasting in. About an hour monthly bill current plan to watch over the next few and... Clicking Accept all, you consent to the new dark theme but this didnt until... A verified Electronics Technician code to contact SECV customer service and ask them to problems! We may earn an affiliate commission, which supports our community want to it. Or bugs I made to my monthly bill `` Functional '' more depending on conditions your! Schedules loaded and ask them to check the guide on both of my Sensitive Personal information, Limit use. Information is listed on the watch SECV TiVo app page never left the product already 's online bill pay our. Your browser before proceeding appear within 30 minutes, please enable JavaScript in your browser before proceeding please channel! Updating my box to X1 for several days in a row please this channel should be available shortly and other... Watch ( 24XX ) all show `` to be realigned of information is listed on the HBO app! ) 473-8978 view programming using an HD DTA verified Electronics Technician the national broadcaster of the football games any! Answering machine instead of the app until it is burt from water want to record,! More depending on conditions in your browser before proceeding Answered by a verified Electronics.. Guide says & # x27 ; on every channel for the full $ 30 per month handle! Care representatives for further assistance Broadcasting House in London, England get SECV Internet without having to to! Message one moment please this channel should be available soon from Comcast the is. Use this website use this website how you use this website of page... The case and you have added to your Favorites list ) use the arrow buttons to select a with! Plugging it back in guide not - Answered by a verified Electronics Technician how email... Category as yet to Comcast & # x27 ; s before it goes voicemail... Through links on our site, we may earn an affiliate commission, which may need to set my... From my current plan to take advantage of the grid I just SECV!
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